When I turn my laptop on, the screen stays black. It isn’t froze as I can turn it on and off with the power button but I can’t get the screen to turn on. Any ideas on how to fix?
Laptop screen wont turn on
Backlight may be blown. Smash a lemon between the screen and the keyboard it usually works because of the citrus acting on the circuits. They both start with the letter c so a result is eminent.
It might just be a driver problem, the easiest/best way to check that is to boot a linux livecd and see if it comes up.
If not, then it’s your video card or screen. You can test the video card by plugging it into a monitor and seeing if it will come up that way. Keep us updated.
graphics chip is dead
does this laptop happen to be a dell latitude?
[quote=“Moparisthebest, post:3, topic:432160”]It might just be a driver problem, the easiest/best way to check that is to boot a linux livecd and see if it comes up.
If not, then it’s your video card or screen. You can test the video card by plugging it into a monitor and seeing if it will come up that way. Keep us updated.[/quote] Don’t have a Linux livecd or the VGA cord to test monitors.
[quote=“mwiebelhaus, post:4, topic:432160”][quote author=Archer link=topic=534871.msg3910383#msg3910383 date=1328662947]
When I turn my laptop on, the screen stays black. It isn’t froze as I can turn it on and off with the power button but I can’t get the screen to turn on. Any ideas on how to fix?
[/quote]
graphics chip is dead
does this laptop happen to be a dell latitude?[/quote]
I have an asus g74sx.
Try going through the steps on there. They talk about debugging whether it is an LCD problem or not, and then figuring out if it’s the backlight, inverter, unplugged cable, etc. If it’s something as simple as an unplugged cable, you can just open up the laptop and make sure it’s plugged in.
If the laptop is new enough, you may have a warranty with it (in which case, don’t open it up). You’d be able to send it back to Asus to get it fixed by them, if you don’t want to pay to have best buy look at it.
[quote=“Archer, post:5, topic:432160”][quote author=Moparisthebest link=topic=534871.msg3910582#msg3910582 date=1328678437]
It might just be a driver problem, the easiest/best way to check that is to boot a linux livecd and see if it comes up.
If not, then it’s your video card or screen. You can test the video card by plugging it into a monitor and seeing if it will come up that way. Keep us updated.
[/quote] Don’t have a Linux livecd or the VGA cord to test monitors.[/quote]
Every monitor I’ve ever seen has came with a VGA cable, or go find one, or go to a neighbors house to test it.
Also, download a livecd? They are free.
[quote=“Moparisthebest, post:7, topic:432160”][quote author=Archer link=topic=534871.msg3910728#msg3910728 date=1328708917]
Every monitor I’ve ever seen has came with a VGA cable, or go find one, or go to a neighbors house to test it.
Also, download a livecd? They are free.[/quote]
I have to send it back and get a new one. I found a VGA from a monitor hidden in the closet… and it isn’t working still. I still have plenty of warranty so I am not worried, its just an inconvenience because I need it now for school and graphics.
It will really be an inconvenience if you send it back and they determine it’s a driver and/or windows issue and charge you for the shipping and the troubleshooting. All because you won’t boot a Linux livecd.
simple way to tell if it’s a driver/windows problem: can you see the bios info?
Is it a Toshiba?
I can just drive to Bestbuy and exchange it…if something is going wrong with a 2 month old laptop, there is probably something more wrong with it.
EDIT - Nevermind, read the thread